Shipping
What are your shipping rates?
- FREE shipping on all orders over $50.
- $5 on all orders under $50.
Do you offer free shipping?
Yes, we offer free standard shipping on orders over $50.
What are your deadlines for Christmas holiday shipping?
We want to make sure your holiday gifting is as stress-free as possible! To ensure your luxurious skincare treats arrive in time for Christmas:
- Standard Shipping: Please place your order by 16th December.
- Express Shipping: Place your order by 18th December for guaranteed delivery.
When will I receive my order?
- Standard orders will be dispatched from our distribution center within 1-2 Business Days.
- You will receive your order within 4-5 Business Days.
Orders are processed on business days only (Monday through Friday). Orders placed on weekends or public holidays will be processed on the next business day.
Upcoming Public Holidays:
- 28 November – Thanksgiving
- 25 December – Christmas Day
- 1 January – New Year's Day
- 20 January – Martin Luther King Day
- 17 February – Washington's Birthday
Where are your orders shipped from?
All orders are dispatched from our warehouse located in the United States.
What carriers do you use for shipping?
We primarily ship with UPS.
If you have additional questions, please don’t hesitate to reach out to our customer service team. We're here to help!
How can I track my order?
Once your order is shipped, you will receive a tracking link via email. You can also track your order in the "My Orders" section of your account on our website.
What happens if my order is delayed?
If your order is delayed beyond the estimated delivery window, please contact our customer service team. During the holiday season, delays may occur due to high shipping volumes.
Do you offer international shipping?
For international orders, please visit our global site to place your order.